Photo Spot:HourLens

 Thank you for downloading and using our photography spot recording app. We are dedicated to providing outdoor photographers with a stable, smooth, and professional shooting planning experience. We keep optimizing core functions including location recording, tag management, shooting time and light direction query, category browsing and favorite collection to ensure every user can plan outdoor photography creation easily. If you encounter any technical problems during use, please refer to the detailed instructions below.

System Requirements

Platform: Available only on iOS devices.
Performance: For the best using experience, please update your device system to the latest official version. A stable network connection is recommended for synchronizing location data, updating category resources, backing up favorite spots and loading light direction data normally. Sufficient device storage is required to save your recorded photography location information and custom tag data.

Frequently Asked Questions

The app crashes or freezes while in use

  • Close redundant background apps to release device memory and running resources.
  • Make sure your device has enough available storage space for data caching and saving location records.
  • Clear the app’s temporary cache in device settings.
  • Restart the app or your device to fix temporary system exceptions.
  • If the problem persists, please reinstall the app (your cloud-synced data will not be lost).

Saved photography spots or custom tags are missing

  • Confirm that you are logged in to the correct account you used before saving data.
  • Check your network connection. Data such as locations and tags will be automatically synchronized when the network is stable.
  • Wait a few seconds and refresh the page manually to load synchronized data.
  • If the problem cannot be solved, contact our support team with your user ID for data recovery assistance.

Failed to query shooting time or light direction data

  • Check whether your device network is normal. Professional photography data requires network loading and updating.
  • Refresh the current location page to obtain the latest real-time data.
  • Part of remote and unrecorded scenic spots do not support data query temporarily, we will continuously update and expand the data library.

Category browsing is abnormal or favorites cannot be saved

  • Confirm that the app has obtained normal network and storage permissions on your device.
  • Update the app to the latest version to fix functional bugs of old versions.
  • Clear abnormal cache data and restart the app to try again.

Failed to back up or synchronize personal photography spot data

  • Ensure your device is connected to a stable Wi-Fi or cellular network.
  • Do not exit the app during data synchronization to avoid incomplete data transmission.
  • Check whether your account login status is valid, and log in again if the account is offline abnormally.

Contact Support

If you have any other problems, functional suggestions or feedback during use, our support team is always ready to help you:
Support Email: peach3003514@outlook.com
In-App Help: Go to Settings > Help & Support to submit your feedback and questions directly in the app.
We will reply to all user inquiries and feedback within 24–48 hours. Thank you for choosing our app! Wish you capture more amazing landscape photography works in every outdoor creation!

评论

发表评论

此博客中的热门博文

ErrorBook Official Technical Support Blog

 ErrorBook is a clean and privacy-focused offline study tool that lets learners organize, review, and archive wrong questions in a fully local environment. Build your personal subject question bank, record study mistakes with text or images, tag subjects freely, and track your review progress — all without any network connection, account login, or data uploads. Designed for students of all stages, ErrorBook delivers a pure, distraction-free learning experience focused entirely on knowledge consolidation. App Features Dual Wrong Question Recording : Record your study errors with two flexible offline methods. Type detailed question content manually or upload screenshots and photos from your device gallery. All content is saved locally instantly, helping you quickly capture every knowledge gap during daily learning and exam preparation. Custom Subject Tag Management : Organize your question bank with fully customizable subject tags. Create, edit, rename, sort, and delete tags to match...
阅读全文
 Random:Draw is a clean and privacy-focused offline random selection tool that helps users conduct fair random draws, name picking, and team grouping in a fully local environment. Create custom participant lists, perform unbiased random selections, generate balanced random groups, and save your commonly used templates and draw history — all without any network connection, account login, or data uploads. Designed for classroom activities, campus clubs, team building, party games, and daily decision-making scenarios, Random:Draw delivers a pure, ad-free, and distraction-free user experience focused entirely on convenient and fair random selection. App Features Custom Offline List Management : Create, edit, add, delete, and batch manage custom participant lists completely offline. Modify list content anytime to adapt to different activity scenarios. All list data is saved locally in real time, ensuring flexible and personalized random selection for every use case. Fair & Accurate ...
阅读全文
 Word Flash is a clean and privacy-focused offline vocabulary learning tool that helps learners memorize English words efficiently based on the Ebbinghaus forgetting curve and spaced repetition system. Build your exclusive personal word bank, review unfamiliar words scientifically, record customized notes and example sentences, and track your learning progress — all without any network connection, account login, or data uploads. Designed for language learners, exam candidates and self-study users, Word Flash delivers a pure, distraction-free vocabulary learning experience focused entirely on long-term memory consolidation. App Features Science-Backed Spaced Repetition Learning Master vocabulary with the standard Ebbinghaus forgetting curve algorithm. Rate each word as Known, Unsure or Unknown after every flashcard review. The app automatically arranges personalized review schedules, intelligently screens new words and pending review words, and helps users avoid forgetting vocabular...
阅读全文